Should your checked-in luggage not arrive with the flight you have travelled on, this fact must be reported at the Lost Baggage desk before leaving the baggage hall. Otherwise your eligibility for any compensation is immediately forfeited.
If your baggage continues to be missing for over 3 days, please fill out a lost baggage form and fax it to our Baggage Retrieval service at + 36 1 296 7327.
Download: baggage content specification sheet
If we fail to retrieve your baggage in 21 days, please forward your claim to your insurance company or the airline. Further information is available in our Terms and Conditions.
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