With the exceptional situation some customers are currently facing due to the closure of most of the French airports (Iceland volcano eruption), Accor Customer Contact Centers has implemented a dedicated, priority phone number:
- for customers who are blocked in France and are looking for an emergency accommodation
- for customers who need to cancel a booking in an Accor hotel which they wouldn't be able to honour
The number to dial is (00) 33 825 88 77 77 (cost of a local call). Customers will be answered in French, English, German, Spanish and Italian.
Sofitel
SOFITEL : 200 premium hotels around the world.
As no one country or city is the same, Sofitel has made each of its 200 hotels around the world a truly unique establishment. Combining the spirit of each place with the values of modernity, refinement and absolute comfort, they are all imbued in their inimitable way with the French "art de vivre".
Earn 500 Bonus Points per stay
For more information about the hotel please visit www.sofitel.com website.
Pullman
Pullman: a new chain of upscale hotels dedicated to business travellers
As a Duna Club member you will receive 500 Bonus Points for each stay at eligible rates*.
- Pullman is an upscale hotel chain, designed to make life easier for women and men who are required to travel for their work.
- Thanks to tailored, round-the-clock services, new technologies (particularly the WiFi network) and communal areas (bars, restaurants and lobbies) that have really become places for socialising, Pullman offers its customers a stress-free environment where they can stay permanently connected with their homes and offices.
- Pullman is totally re-imagining the business accommodation concept to make its hotels dedicated places for living and meeting people, oases of calm where guests can forget the stresses typically associated with business travel.
Novotel
Novotel is a network of 409 hotels and resorts worldwide Novotel hotels are contemporary and convenient hotels for both leisure and business travellers with spacious rooms offering maximum comfort. A food service is available around the clock. Enjoy the recreational areas such as gardens and swimming pools or fitness centre in most hotels.
Earn 250 Bonus Points per stay
Find more information about the hotel on www.novotel.com web site.
Mercure
MERCURE, the best of Europe
With 750 properties in 48 countries, Mercure is a network of comfort and superior comfort hotels. Comfort, quality service and hospitality are the foundations of the reputation of the Mercure hotels, which are rated according to three different standards of comfort. Located in the heart of the European capitals, in the mountains or by the sea, each Mercure hotel possesses their own personality, style and character.
Earn 250 Bonus Points per stay
Find more information about the hotel on www.mercure.com web site.